Privacy Policy

This Privacy Policy explains how casino classic collects, uses, discloses, and protects the personal information of its players and visitors to the website . It applies to all individuals who access or use our online casino services or interact with our website. This policy is effective as of June 2025 and is designed to ensure compliance with Canadian privacy laws and relevant industry standards.

Who We Are

casino classic is operated by Apollo Entertainment Limited, a company established under the laws of Malta. Our registered legal address is:

122 Andrea Debono Street, Naxxar, Malta

The company is registered under registration number C-45483. We hold valid online gaming licenses issued by the following authorities (all prolongated for 2025):

Malta Gaming Authority (MGA/B2C/164/2008)
UK Gambling Commission (000-038620-R-319310-006)
Kahnawake Gaming Commission (Canadian operations license)

Responsible for data protection compliance is our Data Protection Officer (DPO). For inquiries related to personal data, users may contact us via email at our designated privacy contact address, which can be requested by players through the official website support channels.

What Personal Data We Collect

At casino classic, we collect a range of personal data necessary to provide and enhance our online casino services. The categories of data collected include:

Personal Data: Full name, email address, telephone number, date of birth, residential address, and identity verification documents.
Technical Data: IP address, browser type and version, device information, operating system, log files, and other diagnostic data.
Payment Data: Banking details, payment card information, transaction history, and billing data.
Behavioral Data: Betting and gaming history, gameplay patterns, session activity, clicks, and interactions within the site.
Cookies and Similar Technologies: Data gathered from cookies and tracking technologies to support user preferences, analytics, and advertising.

Legal Basis for Processing

casino classic processes your personal data based on the following legal grounds, to the extent applicable under Canadian privacy law and other relevant regulations:

User Consent: When you provide explicit permission for processing, especially for marketing communications and promotional purposes.
Contractual Necessity: To fulfill our contract with you, including account management, game participation, reliable payouts, and customer support.
Legitimate Interests: For security purposes such as fraud prevention, operational improvements, and business analytics, where such interests do not override your rights and freedoms.
Legal Obligations: Compliance with anti-money laundering (AML), know your customer (KYC) requirements, tax reporting, and other regulatory duties mandated by applicable laws and gaming authorities.

Purpose of Processing

Your personal data is used for the following purposes:

Providing and maintaining the online casino services and user accounts.
Improving the quality and security of our website and gaming platform.
Conducting marketing and promotional communications, subject to your consent.
Performing internal analytics to optimize user experience and detect fraudulent activities.
Ensuring compliance with relevant regulatory, legal, and licensing requirements.

Disclosure & Sharing

casino classic may disclose personal data as necessary to the following categories of recipients, always under strict confidentiality and security obligations:

Payment Partners: Banks and payment processors to complete financial transactions.
Service Providers: Third-party companies providing IT, hosting, analytics, customer support, and marketing services.
Regulators and Authorities: Gaming commissions, tax authorities, and law enforcement agencies as required by law.
Affiliates and Partners: Where applicable, and only with your explicit consent for marketing purposes.
Advertising Networks: For personalized ads and tracking, strictly subject to user consent and applicable consent management frameworks.

International Transfers

Your personal data collected on {{DOMAIN_PLACEHOLDER}} may be transferred and stored outside Canada, including jurisdictions such as Malta and the United Kingdom. These countries may have different data protection laws than Canada.

To ensure adequate protection of your data during international transfers, casino classic implements appropriate safeguards such as:

Standard Contractual Clauses approved by the relevant data protection authorities.
Compliance with recognized international frameworks and certifications.
Data processing agreements that enforce confidentiality and security obligations on third parties.

Data Retention

casino classic retains your personal data only as long as necessary to fulfill the purposes outlined above or to comply with applicable legal obligations. Retention periods for different categories of data are as follows:

Personal Data: Retained for no more than 5 years after the closure or inactivity of your account.
Payment and Transaction Data: Retained in accordance with financial regulations, not exceeding 5 years post last transaction.
Behavioral and Technical Data: Retained for analytical and security purposes, subject to applicable retention limitations.
Data may also be deleted upon your verified request, unless retention is required by law or ongoing contractual necessity.

Your Rights

Under applicable Canadian privacy laws, you have the following rights regarding your personal data processed by casino classic:

Access: The right to obtain confirmation of whether your data is processed and to access such data.
Correction and Deletion: The right to request rectification or erasure of inaccurate or unnecessary data.
Restriction of Processing: The right to request restriction of processing in certain circumstances.
Objection: The right to object to certain data processing activities, including marketing.
Data Portability: The right to receive your personal data in a structured, commonly used format and transmit it to another controller.
Withdrawal of Consent: You may withdraw consent to marketing communications at any time without affecting the lawfulness of prior processing.

To exercise these rights, please contact our Data Protection Officer through the contact methods described in the Complaints & Contacts section.

Cookies & Tracking Technologies

casino classic uses cookies and similar technologies to improve user experience, analyze site performance, and deliver targeted advertising. The types of cookies used include:

Session Cookies: Temporarily stored during your visit to enable core site functions and navigation.
Persistent Cookies: Remain on your device for a set period to remember preferences and login information.
Third-Party Cookies: Placed by external service providers for analytics, advertising, or social media integration.

The purposes served by these cookies include:

Functional: Essential site operations and personalized features.
Analytics: Collecting data on user interactions to improve website performance.
Advertising: Delivering relevant marketing content and measuring campaign effectiveness.

You can manage or disable cookies via your web browser settings or through the cookie management panel available on our website. Please note that disabling certain cookies may impair or limit your experience on {{DOMAIN_PLACEHOLDER}}.

Data Security

casino classic takes the protection of your personal data seriously. We implement comprehensive technical and organizational measures to safeguard data against unauthorized access, alteration, disclosure, or destruction, including but not limited to:

Use of encryption technologies such as SSL/TLS on all data transmission channels.
Access controls and user authentication protocols limiting data access strictly to authorized personnel.
Regular security audits and vulnerability assessments by qualified professionals.
Staff training programs focused on privacy and data protection requirements.
Continuous monitoring of our systems to detect and respond to security incidents promptly.

Complaints & Contacts

If you have any questions, concerns, or complaints regarding the processing of your personal data by casino classic, you may contact our Data Protection Officer (DPO) via the official website's support channels or request the dedicated privacy contact information.

In case of dissatisfaction with our response, you also have the right to lodge a complaint with the applicable data protection authority within Canada or relevant jurisdictions.

Updates

This Privacy Policy may be updated periodically to reflect changes in our data practices, legal requirements, or licensing conditions. Any material updates will be communicated through prominent notices on {{DOMAIN_PLACEHOLDER}}.

The date of the last revision of this policy is June 2025. We encourage you to review this document regularly to stay informed about how we protect your personal information.