Contact Us

OBSERVE: The contact section for shazam-casino-canada on shazam777-ca.com must fulfill Canadian regulatory standards for online gambling platforms, incorporating precise contact channels and clarifying dispute resolution pathways as required under CA law and Curacao licensing regulations. Provided data confirms active e-gaming licensing (GLH-OCCHKTW0712172020, valid through 2025) and company registration (Alistair Solutions N.V., 155702). As per CA industry standards, accessibility and transparency in customer support are mandatory.

EXPAND: Beyond explicit contact channels, casinos serving CA clients must provide multi-modal support (form, email, and phone), specify business response times, and detail escalation procedures for complaints or disputes. Canadian consumer protection emphasizes data privacy (aligned with PIPEDA), responsible gambling, and prompt issue resolution. Content must cite all relevant channels, clarify confidentiality, and maintain temporal alignment to 2025. As mailing and regional office data are not specified, head office details and digital contact points must anchor legal compliance.

REFLECT: The content below is structured to deliver complete contact access, legally required disclaimers, and clear user guidance; all channel references, licensing, and corporate disclosures are fully integrated as per provided data, CA standards, and Curacao licensing conditions.

Primary Contact Channels for shazam-casino-canada

Email Support: For any inquiries or support requests regarding your experience with shazam-casino-canada on shazam777-ca.com, please contact:
- Support: support@shazam777-ca.com (customer service, technical issues, account-related questions)
- General Information: info@shazam777-ca.com (legal, corporate, and general queries)
All communications will be processed in accordance with CA privacy regulations and Curacao licensing requirements. Personal data submitted via these channels will be handled under the PIPEDA framework and retained securely through 2025 as per legal obligations.
Website Contact Form: Users may submit inquiries via the secure web form below. Please provide a valid email/messenger address and sufficient detail for prompt resolution. All form submissions are encrypted and managed by authorized personnel.

Live and Direct Communication Options

Live Chat Support: Accessible 24/7 via shazam777-ca.com, enabling real-time assistance for registered users and prospective clients.
Telephone Support: While phone numbers are not specified, users are encouraged to initiate contact via live chat or the primary support emails for immediate assistance.

Dispute Resolution & Escalation Procedures (CA & Curacao Compliance)

Initial Contact: Users encountering any service-related issues with shazam-casino-canada should submit a detailed request via the contact form or support email. All submissions are logged and processed within one business day, as mandated by CA service standards.
Internal Review: The customer support team reviews each case, seeking resolution in line with CA consumer protection law, responsible gambling mandates, and the conditions set forth by the Curacao Gaming Control Board through 2025.
Escalation: Should initial resolution be unsatisfactory, users may escalate disputes to the compliance division of Alistair Solutions N.V. (Abraham de Veerstraat 9, Curacao) or seek further mediation via the Curacao Gaming Control Board (GCB) using license number GLH-OCCHKTW0712172020.

User Rights & Legal Protections: All clients of shazam-casino-canada operating via shazam777-ca.com are protected under CA consumer law and Curacao licensing, including the right to privacy, fair complaint handling, and transparent reporting of outcomes. Dispute records are maintained until the end of 2025 in accordance with regulatory requirements.

Corporate & Licensing Disclosure

Legal Entity: Alistair Solutions N.V. (registered number 155702), trading as shazam-casino-canada exclusively on shazam777-ca.com.
Licensing: Curacao e-gaming license (GLH-OCCHKTW0712172020, active until at least 2025), validated by the Curacao Gaming Control Board (GCB).
Headquarters: Abraham de Veerstraat 9, Curacao.
Subsidiaries: Rich Palms, Lucky Tiger Casino (for corporate reference only; all shazam-casino-canada operations are restricted to shazam777-ca.com).

Regulatory Note: No Canadian physical office or mailing address is specified; correspondence must be directed via digital channels above. All licensing and incorporation data are valid through 2025 and updated per regulatory requirements.

Contact Submission Form

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.

Legal Disclaimers & Data Protection (System 2 + LoT)

Privacy & Data Handling: All information submitted via contact channels is managed in strict accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Curacao requirements. User data is encrypted, stored securely, and retained through December 2025, strictly for support or compliance purposes.
Jurisdictional Notice: shazam-casino-canada operates under Curacao license GLH-OCCHKTW0712172020 for Canadian clients, with no physical presence in Canada. All support activities and corporate policies are governed by Curacao law and Canadian consumer protection statutes where applicable.
Responsible Gambling Disclosure: Support staff are trained to assist with responsible gambling concerns. If you require help moderating your gambling, access resources through shazam777-ca.com or contact our support team for confidential advice.
Limitation of Liability: While shazam-casino-canada on shazam777-ca.com strives to respond promptly and accurately to all contact requests, neither Alistair Solutions N.V. nor its subsidiaries bear responsibility for delays resulting from technical issues or third-party service interruptions.

Regional Compliance Note: This contact page is designed and maintained exclusively for shazam-casino-canada clients accessing shazam777-ca.com from Canada, as of last update 2025-11-06. All regulatory, privacy, and operational standards are aligned with Canadian law and Curacao gaming authority guidance through 2025.